Jaipur Vidyut Vitran Nigam Limited (JVVNL) serves as the primary electricity distribution company for Jaipur and surrounding districts in Rajasthan, ensuring reliable power supply to millions of residents. Established as a state-owned entity, JVVNL manages the distribution network across urban and rural areas, focusing on efficient service delivery and consumer satisfaction. A key aspect of its operations includes dedicated 24×7 helplines for addressing urgent concerns such as outages and billing discrepancies.
If you are facing any electricity-related issue, the JVVNL complaint number Jaipur 24 hours contact number – 1912 – provides immediate access to support. This post offers a comprehensive overview of all JVVNL complaint numbers, customer care contacts, and step-by-step methods to register complaints in Jaipur, empowering you to resolve issues swiftly and stay connected.
About JVVNL – Jaipur Vidyut Vitran Nigam Limited
Jaipur Vidyut Vitran Nigam Limited (JVVNL) is a pivotal public sector undertaking under the Rajasthan government, responsible for electricity distribution in 12 districts, including Jaipur, Dausa, Alwar, and Bharatpur. Covering over 1.3 million consumers, JVVNL handles everything from power procurement to last-mile delivery, emphasizing sustainable and uninterrupted supply. Its services extend to new connections, load enhancements, and maintenance of infrastructure like transformers and substations. For consumer convenience, JVVNL operates a robust 24-hour customer service framework addressing outages, billing queries, meter malfunctions, and technical faults. Whether it’s a sudden blackout in your neighborhood or an erroneous bill, the JVVNL Jaipur customer care number ensures prompt intervention. This commitment to round-the-clock assistance underscores JVVNL’s role in powering Jaipur’s growth while prioritizing resident welfare.
JVVNL Complaint Number Jaipur – 24 Hours Helpline
24×7 JVVNL Customer Care Number
When electricity disruptions strike, timely resolution is essential, and JVVNL’s helpline system is designed for exactly that. The primary JVVNL complaint number Jaipur 24 hours contact number is 1912, a dedicated toll-free line for reporting emergencies across the city. Available around the clock, this number connects you directly to trained operators who log complaints and dispatch teams for swift action. For added accessibility, an alternate toll-free option is 1800-180-6507, ideal for non-emergency queries or when lines are busy.
These helplines cover a wide array of issues, including power failures due to overloads or faults, defective meters causing inaccurate readings, low or high voltage fluctuations that damage appliances, transformer malfunctions leading to localized blackouts, and even safety concerns like exposed wires. Upon calling the JVVNL complaint number Jaipur 24 hours contact number, provide your Consumer Account (CA) number for faster verification—it’s printed on your bill. JVVNL’s quick response mechanism typically aims for resolution within hours for critical faults, with updates via SMS. In 2024 alone, these lines handled over 5 million calls, demonstrating their reliability. Residents in Jaipur can rest assured that whether it’s midnight or peak hours, support is just a dial away, minimizing downtime and enhancing safety.
Area-Wise Contact Numbers
For localized support, JVVNL operates regional circles with dedicated lines, ensuring complaints reach the nearest team for expedited handling. While the central JVVNL Jaipur contact number (1912) remains the go-to for all, area-specific offices streamline routine issues. Below is a table of key contacts:
| Area/Subdivision | Contact Number | Address |
|---|---|---|
| jvvnl complaint number Jagatpura jaipur | 0141-2755255 | JVVNL Subdivision Office, Jagatpura Bypass, Jaipur |
| jvvnl complaint number Vaishali Nagar jaipur | 0141-2350585 | Vaishali Circle Office, Vaishali Nagar, Jaipur |
| jvvnl complaint number Malviya Nagar jaipur | 0141-2521818 | Sector 3, Malviya Nagar Industrial Area, Jaipur |
| jvvnl complaint number mansarovar jaipur | 0141-2782565 | JVVNL Office, Kalyan Path, Mansarovar, Jaipur |
| jvvnl complaint number Pratap Nagar jaipur | 0141-2797016 | Sector 5, Tonk Road, Pratap Nagar, Jaipur |
For instance, if you’re in Vaishali Nagar dealing with a billing error, dial the JVVNL Vaishali Nagar Jaipur contact number for direct subdivision assistance. Similarly, the JVVNL Malviya Nagar Jaipur helpline is perfect for transformer-related queries in that sector. Each circle coordinates with the central system, feeding into the 1912 network for 24×7 escalation if needed. This tiered approach reduces resolution time by 30-40%, as local teams are familiar with area-specific challenges like underground cabling in Mansarovar.
How to Register a Complaint with JVVNL Complaint Number Jaipur 24 Hours Contact Number
Via Phone
The simplest method is calling the JVVNL complaint number Jaipur 24 hours contact number at 1912 or the toll-free 1800-180-6507. These lines operate 24×7, allowing you to report issues verbally. State your location, CA number, and problem details; you’ll receive a reference ID instantly for tracking.
Via JVVNL Website / Mobile App
For digital-savvy users, visit the official portal at energy.rajasthan.gov.in/jvvnl. Navigate to the “Citizen Corner” > “Complaint Registration” section. Enter your CA number, full name, mobile, email, issue category (e.g., outage), and a brief description. Submit to generate a docket number. Alternatively, download the JVVNL Smart Bill app from the Google Play Store—log in with your CA details, select “Lodge Complaint,” and track status in real-time with notifications.
Offline Complaint
If online methods aren’t feasible, head to your nearest JVVNL subdivision office, such as those in Vaishali Nagar or Malviya Nagar. Obtain a complaint form, fill in your details and issue, and submit it to the Junior Engineer. You’ll get a stamped acknowledgment for follow-up.
These channels ensure comprehensive coverage, with over 70% of complaints resolved digitally last year.
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Common Electricity Issues You Can Report
JVVNL’s support system is equipped to handle everyday electricity challenges in Jaipur, making it easier for residents to seek remedies. Key issues include:
- Power cuts or outages: Frequent in summers due to demand spikes; report via the electricity complaint number Jaipur for immediate restoration.
- Voltage fluctuations: Low voltage affecting fans or high spikes damaging electronics—log for stabilizer checks.
- Transformer damage: Overheating or failures causing neighborhood blackouts; teams assess and replace promptly.
- Wrong meter readings or billing errors: Discrepancies in units or inflated charges; provide meter photos for verification.
- New connection or disconnection requests: Applications for shifting loads or temporary halts.
Using the JVVNL complaint number Jaipur 24 hours contact number ensures these are addressed efficiently, preventing escalation.
Area-Wise Support – JVVNL Offices in Jaipur
JVVNL’s decentralized offices provide personalized assistance, linked seamlessly to the central helpline. Here’s a detailed overview:
- JVVNL Vaishali Nagar Office: Located at Vaishali Circle, Vaishali Nagar, Jaipur – 302021. Timings: 9:30 AM – 5:30 PM (Mon-Sat). Helpline: 0141-2350585. Ideal for northern Jaipur complaints like metering in residential complexes.
- JVVNL Malviya Nagar Office: Sector 3, Malviya Nagar Industrial Area, Jaipur – 302017. Timings: 10:00 AM – 6:00 PM. Contact: 0141-2521818. Handles industrial voltage issues; visit for on-site verifications.
- JVVNL Mansarovar Office: Kalyan Path, Mansarovar, Jaipur – 302020. Timings: 9:30 AM – 5:00 PM. Helpline: 0141-2782565. Focuses on extension-area outages; staff assists with form submissions.
- JVVNL Pratap Nagar / Jagatpura Office: Pratap Nagar: Sector 5, Tonk Road, Jaipur – 302033 (0141-2797016); Jagatpura: Jagatpura Bypass (0141-2755255). Both open 9:30 AM – 5:30 PM. Emergency support for southern sectors, including transformer patrols.
All offices integrate with the JVVNL Complaint Number Jaipur 24 Hours Contact Number (1912) for after-hours emergencies, offering in-person guidance on billing or connections. This network ensures Jaipur’s diverse neighborhoods receive tailored, responsive service.
Tips for Quick Complaint Resolution
To expedite resolutions, prepare your CA number and connection ID before contacting. Clearly articulate the issue, including duration and impact, for accurate logging. Opt for online tracking via the JVVNL portal or app to monitor progress transparently. Always note the reference number provided upon registration—this serves as proof for follow-ups if needed within 48 hours. These steps can cut resolution time by half, ensuring minimal disruption.
Conclusion
JVVNL remains a steadfast partner for Jaipur residents, delivering prompt 24×7 support through its integrated channels. By leveraging official helplines and digital tools, you can address any electricity concern efficiently, maintaining seamless daily life. Remember, for urgent matters, dial the JVVNL Complaint Number Jaipur 24 Hours Contact Number (1912) without delay—reliable power is just a call away.
